Agnaart

Silver jewelry with gemstones and vintage jewelry

Bydgoszcz, Województwo kujawsko-pomorskie

Znakomity sklep z prezentami.

Kupujący zamówili prezenty w tym sklepie i wystawili o nich opinie z 5 gwiazdkami!

Właściciel sklepu Agnaart ma krótki urlop.

Ładowanie
Agnieszka

Skontaktuj się z właścicielem sklepu

Agnieszka

Opinie

Brak opinii w poprzednim roku
Ładowanie

Informacje o sklepie Agnaart

Transakcje 74
Na Etsy od 2016

Etsy automatycznie tłumaczy większość tekstu na stronie na Twój preferowany język.

Pokaż w języku oryginalnym

My jewelry-making started as a hobby - now it's my job as well as passion of my life

Pracownicy sklepu

  • Agnieszka - Agnaart

    Właściciel, Projektant, Jewelry-maker, Fotograf

    I graduated in English Studies and worked as an English teacher for years, but I gave it up in favour of my passion: jewelry-making! I live in Poland with my husband and daughter - a cheerful girl who makes me smile and laugh every day :-)

Regulamin sklepu

Data ostatniej aktualizacji 1 maj 2022

Wysyłka

Zobacz szczegóły produktu, aby uzyskać informacje o szacowanych terminach dostawy.

Opłaty celne i podatki importowe

Kupujący muszą pokryć wszelkie ewentualne opłaty celne i podatki importowe. Nie ponoszę odpowiedzialności za opóźnienia spowodowane procedurami celnymi.

Opcje płatności

Bezpieczne opcje
Paypal Visa Mastercard Apple Pay Karta podarunkowa
Akceptuje karty podarunkowe Etsy i bony Etsy
Etsy zapewnia bezpieczeństwo Twoich informacji o płatnościach. Sklepy Etsy nigdy nie otrzymują danych Twojej karty kredytowej.

Zwroty i wymiany produktów

Sprawdź szczegóły produktu, aby dowiedzieć się, czy kwalifikuje się on do zwrotu lub wymiany.

Anulowania

Anulowania: zaakceptowane

Poproś o anulowanie w ciągu 12 godzin od zakupu

Polityka prywatności

Warunki i prawo do wycofania

Więcej informacji

Data ostatniej aktualizacji 7 lis 2023
Processing time and shipping time

* PROCESSING TIME:

Generally speaking, processing time is max. 2 BUSINESS DAYS after the date of purchase.

Exceptions:
- In case of a CUSTOM ORDER processing time is agreed upon with the Buyer individually before the transaction.
- DIGITAL CONTENT (like a pdf file) is delivered automatically right after transaction.

* SHIPPING TIME:

Shipping time varies depending on the location where the item is to be sent.
You can find info about estimated shipping time for various locations in Shop Policies, as well as on the page of each listing.

Shipping cost, customs/import taxes, tracking number

* SHIPPING COST:

Shipping cost depends on the location where the item is going to be sent.
It stays the same no matter how many items you buy.
You can find info about the shipping cost to your location on the page of each listing.

* CUSTOMS/IMPORT TAXES:

Buyers are responsible for paying any customs/import taxes, if they apply.

* TRACKING NUMBER:

All orders are shipped from Europe, Poland, via a REGISTERED priority mail service.

I provide a TRACKING NUMBER for every order, so you will be able to check on the location of the package until it gets delivered.

I will monitor tracking pages for updates concerning your order, and stay in touch with you until you receive the package.

Standard packaging, gift-wrapping and enclosing a note

* STANDARD PACKAGING:

In the case of every order, I put jewelry in a nice JEWELRY BOX with the name of my shop on the lid – you can see an example in a photo gallery for each listing.

The jewelry box is packed inside a stiff cardboard SHIPPING BOX, secured with bubble-wrap sheets.

* GIFT-WRAPPING:

If you want me to GIFT-WRAP your order, you can buy such a service for $1 at the checkout.
The jewelry box will be nicely wrapped with GIFT-WRAPPING PAPER and RIBBON.

* ENCLOSING A NOTE:
If you want me to enclose a note from you for the gift recipient, you can leave instructions about it at the checkout.
The note can be handwritten by me or printed – as you wish (do leave instructions about it along the text of the message to be enclosed).

14-day right of withdrawal (right to return an item) PART 1

You have the right to return an item without giving a reason for it within 14 DAYS of receiving the item.
However, this right DOES NOT CONCERN: (a) custom-made/personalized products and (b) digital content (pdf files).

If you want to return an item, you must inform me about this decision (via email or Conversation) within 14 DAYS after receiving the item.

You are expected to send the item back within 14 DAYS after informing me that you want to return it.
The package must be sent to the address given in Seller Details.

The item should be sent back in the same condition it was when you received it.
You don't have to put it inside its original shipping box, but please make sure you use a stiff cardboard shipping box.

14-day right of withdrawal (right to return an item) PART 2

Bear in mind that you are responsible for paying the RETURN SHIPPING COST.

Also, I ask you to provide me with a TRACKING NUMBER of the package, so that I can be sure the item is on the way back to me, and check on the location of the package throughout the return delivery process.

If you make use of the 14-day right of withdrawal, I will REIMBURSE ALL PAYMENTS received from you, including the ORIGINAL SHIPPING COST.

According to EU regulations, the seller has an obligation to reimburse these payments within 14 DAYS of being informed about the buyer's intention to return the item.

However, bear in mind that if I don't get the tracking number from you, I have the right to WITHHOLD reimbursement until I RECEIVE THE ITEM BACK.

Item arrives damaged / incomplete / not working / not as described

In such a situation please inform me about it in an email or Conversation as soon as you realize there's a problem.

I expect you to send the item back to me within 14 DAYS after informing me about the problem.
The item must be sent to my address, which you can find in Seller Details below.

I also expect you to provide me with a TRACKING NUMBER of the package, so that I can be sure the item is on the way back to me, and check on the location of the package throughout the delivery process.

After I receive the item back, I will REIMBURSE ALL YOUR PAYMENTS related to the item with no delay.
That concerns (a) the cost of the item, (b) the original shipping cost, and (c) the shipping cost that concerns sending the item back to me.

Item does not arrive within the expected shipping time

Up till now, all items that I've sent to Etsy buyers WERE DELIVERED (and I've sent jewelry to the EU countries as well as non-European ones like the US, Canada, Australia).
Only one package arrived several days past the estimated shipping time, which was due to a pre-Christmas rush affecting postal services.

If you do not get your order until the end of the shipping time estimated for the country you live in, please inform me about it instantly – I'll do my best to investigate the situation and find out where the package is.

If the item is not delivered to you within 14 DAYS after the end of the estimated shipping time, I will REIMBURSE all payments I received from you, including the shipping cost.

Contact information

* CONTACT INFO:

If you have any questions, feel free to contact me via an Etsy Conversation, or send an email to my address: agnaart@gmail.com

I am a fluent English speaker and I'll do my best to answer your questions and help you.

Care conditions for jewelry items (PART 1)

To keep jewelry items in best condition please follow the guidelines below:

1) In general, all jewelry you can buy in my Etsy shop can be cleaned with a SOFT dry/slightly damp cloth, if necessary.

2) STERLING SILVER that WASN'T OXIDIZED (chemically darkened - it's light silver in color) may be cleaned with a special cloth/liquid dedicated for cleaning/polishing silver.

3) STERLING SILVER that WAS OXIDIZED (chemically darkened - it's dark silver in color) SHOULDN'T be cleaned with a special cloth/liquid dedicated for cleaning/polishing silver - they may lighten the color of oxidized silver.

Care conditions for jewelry items (PART 2)

4) AVOID APPLYING PERFUME directly on jewelry (put jewelry items on AFTER you've applied perfume on your body).
It's particularly important in the case of jewelry items with natural AMBER, CORAL and PEARLS.

5) In general, to avoid potential damage, do not put heavy objects on jewelry. Also, try to prevent it from falling down from substantial heights.

6) It's always a good idea to store jewelry items separately to avoid potential damage, like surface scratches. For this purpose you can use the jewelry box that I'll send the item in.

Informacje o sprzedawcy

Błąd ładowania Captcha. Spróbuj skorzystać z innej przeglądarki lub wyłączyć blokowanie reklam.