We accept payment via paypal.

If you don't have a PayPal acount, you can pay with a credit card via PayPal
See how it works: http://etsy.me/1pJuR4h

We ship items via registered priority mail within 3 business days.

Our items are packed in elegant black boxes with logo – perfect for a gift.
We send them wrapped in bubble foil, so they are extra safe.
If you buy something for yourself, but you'll need a gift for someone soon, you might consider ordering it now to lower the cost of shipping per item.

Please allow up to 5 (Europe) or 10 (other locations) business days for delivery.

Choose Express upgrade in shipping options if you want faster (5-7 business days for "other locations") delivery. This upgrade costs $50 for shipping as it is a service provided by a private delivery company.


*** IMPORTANT - CHRISTMAS HOLIDAYS ***
Because of holiday season, and higher number of packages being processed and delivered by postal offices, please be aware that this time may be longer. (we suggest adding even 5 to 10 days more to expected time of delivery)

Note: If you want your item to be shipped to a differerent address remember to leave a note to seller at checkout.
If your purchase is meant as a gift and you do not wish to get receipt in the package - contact us. We may also add a note from you.

If you have any doubts or questions please feel free to write to us.
We'll do are best to respond as soon as possible.
We also look for business partners, as we also do wholesale.

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from MIOO, contact me, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy.
For more information please refer to Etsy Privacy Policy.

Why We Need Your Information and How We Use It:

To fulfil your order, you must provide us with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order or giftwrap etc), if you contact us directly.

I rely on a number of legal bases to collect, use, and share your information, including:
•as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support
•if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law in my state and country; and
•as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
•Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
•Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Retention of Data:
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data as available in my shop files.

Your rights as a buyer:
•Access. You may have the right to access and receive a copy of the personal information (which is name, address, email address and phone number) I keep about you by contacting me using the contact information below.
•Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information except for any information I need to fulfill legal obligations.
•Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
•Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

For purposes of EU data protection law, a member of our shop is data controller of your personal information. If you have any questions or concerns, you may contact us at mioojewelry [!at] gmail.com stating GDPR in the subject.